“Our business success is built around understanding a client’s requirements and delivering quality solutions. Our commitment to the highest standards of management and technical skills together with strong client relationships ensures that we deliver high quality solutions leading to repeat business. NGIT took time to understand our business and our people before designing a robust and cost effective solution. NGIT were able to communicate solutions in a non-technical manner which clearly demonstrated that our requirements were being met.”
Richard C Jones
Chief Financial Officer, Garenne Group
“It may seem obvious, but small companies have the same requirements as much larger ones. In other words, we need the same levels of service, availability, security and functionality as the largest corporate, but we don’t want the cost or the bureaucracy it might imply. NGIT has delivered on all counts: they are responsive, service-focused and proactive. Moreover, they understand that we don’t want to be overwhelmed with solutions that, while they may be elegant technically, don’t satisfy the simple human test. I can thoroughly recommend the experience!”
Managing Director, Lancaster Trustees
“Strong client relationships and excellent personal service are the key to the Long Port Group. NGIT share our philosophy and we have a mutually beneficial partnership.”
Chairman, Long Port Group
“QRMP were pleased to be one of NGIT’s first clients. They have provided the Practice with very reliable and timely strategic and technical support in a helpful and friendly manner.”
Practice Manager, Queens Road Medical Practice
“Since 2004 NGIT have provided an IT outsource service to Artemis. During this period we have grown as an organisation and NGIT have supported us throughout our continuing expansion, enabling us to focus on our business with reassurance that our IT infrastructure coped with the growing demand. We have found NGIT to be pro-active, helpful, approachable and most of all dedicated to providing us with a modern, safe and secure IT system. They understand how IT issues impact our business and give us the flexible approach we need. They keep us abreast of current developments and we look forward to a long partnership together.”
Managing Director, Artemis Trustees
“We have recently replaced our Patient Database System, NGIT have worked closely with us to ensure the project ran smoothly and we are delighted with the outcome. We have found the service and support offered from NGIT to be both invaluable and cost efficient and they have always resolved any IT issues we have experienced.”
Practice Manager, Healthcare Group
“NGIT’s exceptional day-to-day IT support, ongoing diligence and proactive advice is, in my experience, rare. I shall continue to recommend the company’s unrivalled IT expertise and customer care.”
Advocate Andrew Ayres
Partner, Trinity Chambers
“As a small fiduciary business we were struggling to get the IT support we needed from some of the larger providers here in Guernsey, and following a recommendation from an associate we approached NGIT for their suggestions and quotes for required systems upgrades and ongoing support. We appointed NGIT, and have actioned the majority of their proposals, and are pleased to say that since doing so, our computer down-time has reduced greatly, and we believe that their pro-active approach to systems maintenance is a significant factor in this improvement. When we require support, the process of logging an issue is simple, and the response time is superb. During the nine months since appointing NGIT we have benefitted from a personal service, and have consistently received a quick and efficient attention from experienced technicians who know our site and our business.”
Director, Weighbridge Trust
“The overriding element when dealing with any IT company is trust. With NGIT, I trust their knowledge and ability to get the job done and I trust their advice and technical support. I would recommend them without hesitation.”
IT Manager, NP Group
“The culture at IAG is one of innovation over conformity. This approach has to be backed up by a flexible but robust technology platform, particularly in light of our expansion into the Asian marketplace. NGIT provide the professional expertise and high service levels that underpin our operations, allowing us to focus on our primary concerns – meeting the needs and expectations of our clients."
IT/Project Director, International Administration (Guernsey) Limited
“I am the principal of a small business, a dental practice with myself, an associate dentist and a hygienist. We decided to computerise four years ago using NGIT as the provider of our hardware system. They have been absolutely first-rate, faultless and a delight to work with The process has been very successful and has enhanced our practice enormously. The system runs our patient notes, digital x-ray systems, and intra-oral cameras. They are always on hand for the odd problem that needs their expert attention. I am delighted to recommend NGIT (Matt Hale, Tom Heyworth and their staff) without reservation."
Halfway Dental Practice
“When Argyll decided it was time to upgrade their existing IT systems and servers the choice of vendor was fairly simple. This was supported in the way that NGIT went about the project. NGIT delivered the project on time, on budget and on spec’. The complicated process of migrating our existing systems onto a new Essential Business Server and incorporating VMware onto our new servers was handled quickly and efficiently, with the majority of our staff experiencing no impact whilst the project was being carried out. What should have been a daunting project was made simple by their professional and conscientious approach to the job at hand. I would not hesitate in recommending them to any company looking for IT support."
Senior Marketing Manager, Argyll Investment Services Limited
“NGIT set up a new IT infrastructure for Elysium in 2007 and have provided us with a personal IT technical support service ever since. The NGIT team provide us with a professional, reliable and timely service which is customised to our specific requirements and delivered by experienced technicians in a friendly, helpful and approachable manner. We have no hesitation in recommending NGIT to any business looking for IT services."
Joanna Duquemin Nicolle
Chief Executive, Elysium Fund Management Limited
“We starting using NGIT in 2006, since this time we have received an excellent friendly service from all the staff whenever required. As a business we appreciate the way they communicate to us, keeping things very simple and easy to for all to understand. Moving forward they have had great ideas on how to improve our IT structure to maximise efficiency and communication, and above all keep the costs under control."
General Manager, Freelance Motors Guernsey
“I am delighted that Channel Island Ceramics IT support is in the expert hands of NGIT. Over the many years we have worked with NGIT we have been very satisfied with the standard of service they have provided. They have installed new servers and replaced many workstations without a single hour of down time. This is important for any organisation that is IT reliant. We rely on their speedy back up when we have a problem and have never been disappointed with their reaction in both response time and efficiency. The most important part of their service offer is the personal service we receive from both Tom and Matt, there is no substitute for experience."
Managing Director, Channel Island Ceramics
“NGIT took over responsibility for our IT system here at the Hospice following a personal recommendation from one of their existing clients and from day one have provided a friendly, timely and efficient service. We had initial worries about the cost of such a first rate service but have been reassured by their effective use of a care hours system which allows us to budget effectively and also an extremely professional helpdesk. Even I, as a complete technophobe, have been able to understand the information given without once feeling patronised, very clever! Well done to Matt and the team."
Director of Nursing, Les Bourgs Hospice
“Next Generation I.T. has provided essential and effective technical expertise to the HIEG for the past six years. We have been very pleased with all aspects of their maintenance package which provides invaluable support to our charity."
Information Service Manager, Health Information Exchange Guernsey
“From their inception NGIT have efficiently provided us with the additional IT support we require from time to time. The benefit of pre-paid contracted hours enables us to use NGIT as an extension of our in-house IT department. Whether the issue is large or small, NGIT’s friendly technicians are always helpful, knowledgeable and conscientious. Long may the relationship continue."
Managing Director, Bordeaux Services (Guernsey) Ltd
“We have been using NGIT for our IT outsourcing since their inception in 2003. During this period we have found that they not only have the scope and expertise to deal with the needs of a large multinational group such as JLT but also maintain a personal approach to their service which is unparalleled. We are happy to recommend NGIT as our IT service provider of choice."
Executive Chairman, JLT Insurance Management Guernsey
“IT is an important feature of medicine both at home and at work. Doctors are increasingly reliant on IT and the internet for supporting their care, learning and services to patients. Accessing information remotely is and will be evermore important. This confidential and sensitive data needs to be secure and is governed by data protection law. Safe and secure access to patient records, recording patient data, and prescribing is very important in modern medicine and NGIT has been able to provide us with a very high standard of service and customer care. Prompt and efficient aftercare is essential to prevent jeopardising the running of the Practice and services to our patients. The use of Practice websites, are constantly being developed and improved to offer patient information regarding the Practice, payment, service information and health education including important links to health information sites. NGIT have also supported us with advice regarding our web site development.”
Dr Ian Baxendale, Practice Chairman
L'Aumone & St Sampson's Medical Practice